Charter for care

Ilsham Valley Nursing Home actively promotes the Greenhill Care Homes Ltd Charter for Care which is designed to ensure that the highest possible standards in elderly care are attained. This places residents at the centre of the care planning process and ensuring that our staff have the required skills, training and motivation to deliver only the highest possible standards of care.

We will also strive to actively promote the needs of the individual residents and their families by delivering a quality care package centred on the following:
  • Individual choice
  • Privacy
  • Dignity
  • Independence
  • Health and personal care
  • Daily life and social activities
  • Complaints and protection
  • Safe and stimulating environment
  • Staffing
  • Management and administration